| Dr. Gary S. Goodman, President of Customersatisfaction.com, popular speaker, and service and sales c ... - Dr. Gary S. Goodman |
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| The importance of making it about the customer and "not about the money", which actually leads to mo ... - Sue And Chuck DeFiore |
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| When we find items that don?t work or live up to our expectations, do something about it rather than ... - Meryl K. Evans |
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| Call center script creation has many pitfalls that can leave your operators and your callers confuse ... - Karin Rosner |
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| I think of the many opportunities I have to offer assistance to the companies who have not made the ... - Avis Ward |
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| Learn the skills to win back customers during challenging situations. - Ed Sykes |
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| You?ve just received yet another flyer in the mail from a seminar mill touting a seminar geared to t ... - Dr. Gary S. Goodman |
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| Approximately two years ago I first wrote about ?Marketing Insensitives.? At the time, I had receive ... - Wendy Weiss |
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| Why is it that Microsoft wants you to buy its product but does not want you to open the plastic case ... - Eileen McDargh |
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| Granted you must be brave, committed and flexible; you also must remain clearly focused on your goal ... - Ginger Marks |
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| Quest for new clients shouldn?t ignore those who pay the bills Acquisition. It?s a big word in small ... - Will Dylan |
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| According to Dr. Gary S. Goodman, President of Customersatisfaction.com, customer service and sales ... - Dr. Gary S. Goodman |
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| Once you have heard why the person is calling, you can then direct your attention to solving their p ... - Michael Losier |
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| With the Internet creating many new businesses especially hosting sites and web developers, poor cus ... - Leanne Hoagland-Smith |
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| Agree up-front to some basic communication ground rules with your customers and prospects, advises D ... - Dr. Gary S. Goodman |
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| Dr. Gary S. Goodman, President of Customersatisfaction.com, and popular keynote speaker and sales an ... - Dr. Gary S. Goodman |
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| This story appeared in the national papers last year and is so amazing that I wanted a share it with ... - Derek Williams |
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| What gives? You have a stunning website with an audio intro and newsletter sign-up, but no one is bu ... - Marie Roker |
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| It has been said by many a marketing consultant and book writer on the subject that Word of Mouth Ad ... - Lance Winslow |
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| With a stroke of the keyboard, your satisfied customers can disappear as quickly as they arrived. De ... - Leanne Hoagland-Smith |
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| Why should you deliver more than what was bargained for? If you want to keep your customers from str ... - Bette Daoust, Ph.D. |
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